General Information:

By persons (“User”) who visit and/or use in any way the website (“Website”) at “” operated by GOLDEN YAZILIM BİLİŞİM MEDYA ANONİM ŞİRKETİ or the mobile application (“Mobile Application”) developed by the Company, this Privacy, and Personal Data Protection Policy must be read before using the Website and Mobile Application.

Basic Principles:

We attach special importance to the privacy of users of the site. Data is protected and secured, especially against unauthorized access.

The Privacy Policy sets out our approach to the personal data we collect, process, and use from users of the Company-managed site.

Within the scope of Article 4 of the Law on the Protection of Personal Data No. 6698 (“KVKK”), the following principles are taken into account when processing the data of users:

a) No more data is collected than necessary to provide the service. (compliance with the law and honesty rules)
b) The collected information is not used for any commercial purpose other than the purposes specified in the Privacy Policy and is not transferred to third parties. (being linked, limited and proportionate to the purpose for which they are processed, processing for specific, explicit and legitimate purposes)
c) Data shall not be stored for longer than required by the relevant legislation or for the purpose for which they are processed. (storage for as long as necessary for the purpose for which they are processed)
d) Users’ personal data and confidential information; however, it is not notified to the official authorities except when requested by the official authorities and when a statement is required in accordance with the provisions of the applicable mandatory legislation.
We would like to state that we are not responsible for the privacy policies applied by the websites included in the links on the website. may send e-mails to all Users, especially with advertisements and commercial information, if the user consents to significant changes in the website. Advertisements and other commercial information may be added separately to incoming and outgoing mails in the system account.

Processing of Internet Service Data

If you do not create an account when you enter or do not contact us via the contact forms provided, no data including your IP address is processed. does not use cookies to provide its services and to adapt the content to individual needs and interests.

Processing of Personal Data

In accordance with the provisions of the Law on the Protection of Personal Data No. 6698 (“KVKK”), within the framework explained below; It is possible for your personal information to be recorded, stored, updated, disclosed to third parties when permitted by the legislation, classified and processed in the ways listed in KVKK.

The data obtained about you through the contact form on will be processed in order to respond to your requests. Sending your personal data is necessary for us to process your request.

The data you share when creating your account on is processed to deal with your requests in case of creating a profile and complaint. Your personal data is processed for the duration of your use of our services and the limit of requests for your use of the site.

The Company deletes destroys or anonymizes the personal data in accordance with the Law, once the purpose of processing the relevant personal data is lost.

Processed Personal Data and Collection Methods:

Identity information (name, surname, nationality, TR number information) shared by customers, contact information (e-mail address, billing and delivery addresses, mobile phone number); Customer transaction information (demand information, order information, billing information, customer comments, zip code information, address information), financial information (credit card information), marketing information (cookie records, shopping history, explicit or implicit user) collected during the use of the website ratings), transaction security information (Traffic Data such as Website Entry and Exit Information, User Name Information, Password Information, Connection Time / Duration) and location data that can be collected according to your preferences in the internet browser and/or mobile application of our Company or while using our website are processed.

Purposes and Legal Reasons for Processing Personal Data:

The above-mentioned personal data includes creating advertisements, promotions, and campaigns specific to you, cross-selling, determining the target audience, executing activities that increase your user experience by tracking your customer movements and improving the functioning of the E-Coll Mobile website and mobile application and according to customer needs. personalization, direct and indirect marketing, tailor-made marketing and remarketing activities, conducting internal reporting activities, planning and executing market researches, customer satisfaction activities, and planning and executing customer relationship management processes. Planning and execution of the sales and marketing processes of the products and/or services of Mobil and its professional business partners contracted with E-Coll Mobile, the planning and execution of the processes of creating and/or increasing loyalty to the products and/or services offered by E-Coll Mobile understanding and execution, within the scope of carrying out communication activities with you on all these explained matters; It can be processed in accordance with Articles 5 and 6 of the KVKK and shared with third parties in the country for the same purposes and legal reasons, and with third parties abroad, our business partners/suppliers in accordance with the rules in Article 9 of the same Law.

Sharing Personal Data

Personal data may be transferred by our company to GOLDEN YAZILIM BİLİŞİM MEDYA ANONİM ŞİRKETİ and its Group Companies, to our Company officials, affiliates, business partners, suppliers, shareholders, legally authorized public institutions and organizations, and private institutions for the above-mentioned purposes.

Ensuring Data Security

For the security of the information provided to the Company by our users or our members or obtained by the Company, and all transactions realized through the Website and Mobile Application, our Company or the relevant institution may use appropriate technical and administrative systems in the systems and internet infrastructure, within technological possibilities and cost factors, depending on the nature of the information and transaction. measures have been taken.

Rights of Data Owners (KVKK Article 11)

a) Learning whether personal data is processed, b) Requesting information if personal data has been processed, c) Learning the purpose of processing personal data and whether they are used in accordance with its purpose, ç) Knowing the third parties in the country or abroad to whom personal data is transferred, d) Personal data Requesting the correction of the data in case of incomplete or incorrect processing of the data, e) Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the Law, f) Notifying the third parties to whom the personal data has been transferred, of the transactions made in accordance with subparagraphs (d) and (e). g) Objecting to the emergence of a result against the person by analyzing the processed data exclusively through automated systems, ğ) Requesting the compensation of the damage in case of loss due to unlawful processing of personal data.
Data owners will be able to exercise the above rights via the e-mail address specified on the website.

Applications must be submitted to Mustafa Kemal Mah., with a wet-signed copy of the form or other methods specified in the Law, together with the documents that will identify the relevant data owner. 2127.Cad. No.: 9 15/B Çankaya/ Ankara address, or by sending an e-mail registered to, or by e-mail sent from the e-mail address previously notified to our Company and registered in our Company’s system.

The Company will respond to your application within 30 (thirty) days at the latest, according to the nature of the request, in accordance with Article 13 of the KVKK.

Payment information

User credit card information requested on the payment page is not kept on the Website and Mobile Application in any way to keep the security of Users shopping on the Website and/or Mobile Application at the highest level. In this way, it is ensured that all transactions for payment are carried out between the relevant bank and the device the User is using via the Website and Mobile Application interface. The user accepts and declares that the information shared with the Company belongs to him.

In your use of the Website and/or Mobile Application (if any), all credit card transactions and approvals are carried out between you and the relevant bank or card institutions independently of our Company, and information such as credit card passwords are not seen or recorded by our Company.

The information entered for membership, product purchase and information update purposes, and confidential information about credit and debit cards to the Website and/or Mobile Application are not displayed by other Website and/or Mobile Application users.

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